:root{--ink:#292a28;--muted:#686961;--gold:#f9b233;--soft:#f6f3ed;--line:#e2ddd3}*{box-sizing:border-box}body{margin:0;min-height:100vh;font-family:Inter,system-ui,-apple-system,"Segoe UI",Arial,sans-serif;color:var(--ink);background:var(--soft)}a{color:inherit}.login-page{display:grid;place-items:center;padding:24px}.login-card{width:min(440px,100%);padding:38px;background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:0 24px 70px rgba(40,39,35,.1)}.logo{font-weight:850;letter-spacing:.06em;font-size:24px}.logo span{color:#c98200}.logo small{display:block;margin-top:2px;color:var(--muted);font-size:10px;letter-spacing:.2em}.login-card h1{font-size:40px;line-height:1.05;margin:34px 0 10px}.login-card>p{color:var(--muted)}form{display:grid;gap:18px;margin-top:28px}label{display:grid;gap:7px;font-size:14px;font-weight:750}input{width:100%;padding:13px 14px;border:1px solid #d8d1c5;border-radius:9px;font:inherit}input:focus{outline:3px solid rgba(249,178,51,.25);border-color:var(--gold)}button{padding:14px 18px;border:0;border-radius:9px;background:var(--gold);color:#282720;font:inherit;font-weight:850;cursor:pointer}.alert,.success{padding:13px 15px;margin-top:20px;border-radius:9px;background:#fff0ee;color:#8b3028}.alert.neutral{background:#f1f3f5;color:#555}.success{background:#ecf8ef;color:#24673a}.topbar{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:20px 5vw;background:#fff;border-bottom:1px solid var(--line)}.dashboard{width:min(1100px,90vw);margin:70px auto}.dashboard h1{font-size:clamp(42px,6vw,70px);line-height:1;margin:12px 0 20px}.dashboard>p{max-width:700px;color:var(--muted);font-size:18px}.eyebrow{font-size:12px!important;font-weight:850;letter-spacing:.16em;color:var(--muted)!important}.empty{display:grid;gap:8px;margin-top:45px;padding:34px;background:#fff;border:1px solid var(--line);border-radius:14px}.empty span{color:var(--muted)}@media(max-width:600px){.login-card{padding:28px}.topbar{align-items:flex-start}.topbar>div:last-child{text-align:right;font-size:14px}}

/* HAUPTNAVIGATION */
.app-shell{display:grid;grid-template-columns:280px 1fr;min-height:100vh}.sidebar{position:sticky;top:0;height:100vh;padding:30px 20px;background:#252624;color:#fff}.sidebar .logo{padding:0 12px 30px;border-bottom:1px solid #40413e}.sidebar .logo small{color:#aaa}.main-nav{display:grid;gap:6px;margin-top:24px}.nav-link,.nav-child{display:flex;align-items:center;gap:12px;padding:13px 14px;border-radius:9px;color:#d7d7d3;text-decoration:none;font-weight:700}.nav-link:hover,.nav-link.active,.nav-child:hover,.nav-child.active{background:#3a3b38;color:#fff}.nav-link.active{box-shadow:inset 3px 0 0 var(--gold)}.nav-icon{display:grid;place-items:center;width:20px;color:#bbb}.nav-child{position:relative;margin:3px 0 3px 46px;padding:10px 12px;font-size:14px;font-weight:600}.nav-child:before{content:"";position:absolute;left:-20px;top:0;bottom:0;border-left:1px solid #555}.nav-child.active{color:var(--gold)}.app-content{min-width:0}.app-content .topbar{justify-content:flex-end;min-height:83px}.app-content .dashboard{width:min(1050px,88%)}.menu-button{display:none;padding:9px 12px;background:#fff;border:1px solid var(--line)}
@media(max-width:820px){.app-shell{display:block}.sidebar{position:fixed;z-index:20;left:0;transform:translateX(-100%);width:min(300px,86vw);transition:transform .2s ease}.menu-open .sidebar{transform:translateX(0)}.app-content .topbar{justify-content:space-between}.menu-button{display:inline-block}.app-content .dashboard{margin-top:45px}.menu-open:after{content:"";position:fixed;z-index:10;inset:0;background:rgba(0,0,0,.32)}}@media(max-width:600px){.app-content .topbar{align-items:center}}

/* ANFRAGEN DUMMY */
.dummy-note{margin:28px 0 18px;padding:12px 15px;border:1px solid #e8d7ae;border-radius:9px;background:#fff8e7;color:#67552f;font-size:14px}.dummy-note strong{margin-right:6px}.request-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:18px}.request-stats div{display:grid;gap:3px;padding:20px;background:#fff;border:1px solid var(--line);border-radius:12px}.request-stats strong{font-size:28px}.request-stats span{color:var(--muted);font-size:14px}.request-panel{overflow:hidden;background:#fff;border:1px solid var(--line);border-radius:14px}.request-tools{display:flex;gap:14px;padding:18px;border-bottom:1px solid var(--line)}.request-tools label{font-size:12px;color:var(--muted)}.request-search{flex:1}.request-search input,.request-filter select{height:43px;padding:9px 12px;border:1px solid #d8d1c5;border-radius:8px;background:#fff;font:inherit;color:var(--ink)}.request-filter select{min-width:180px}.request-table-wrap{overflow-x:auto}.request-table{width:100%;border-collapse:collapse}.request-table th,.request-table td{padding:16px 18px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}.request-table th{background:#faf9f6;color:var(--muted);font-size:12px;letter-spacing:.04em;text-transform:uppercase}.request-table td{font-size:14px}.request-table tr:last-child td{border-bottom:0}.request-table tr:hover td{background:#fdfcf9}.customer-link{font-weight:800;text-decoration:none}.customer-link:hover{text-decoration:underline}.request-table small{display:block;margin-top:3px;color:var(--muted)}.message-preview{display:-webkit-box;max-width:330px;overflow:hidden;-webkit-box-orient:vertical;-webkit-line-clamp:2;color:#565750}.status{display:inline-block;white-space:nowrap;padding:5px 9px;border-radius:999px;font-size:12px;font-weight:800}.status.new{background:#fff0cf;color:#765300}.status.open{background:#fff0ee;color:#8b3028}.status.appointment{background:#eaf2ff;color:#315e9b}.status.done{background:#eaf7ee;color:#2d7043}.status.watch{background:#f0eef7;color:#625580}.request-empty{padding:28px;text-align:center;color:var(--muted)}
@media(max-width:700px){.request-stats{grid-template-columns:1fr}.request-tools{display:grid}.request-filter select{width:100%}.request-table thead{display:none}.request-table,.request-table tbody,.request-table tr,.request-table td{display:block;width:100%}.request-table tr{padding:10px 16px;border-bottom:1px solid var(--line)}.request-table tr:last-child{border-bottom:0}.request-table td{display:grid;grid-template-columns:110px 1fr;gap:10px;padding:8px 0;border:0}.request-table td:before{content:attr(data-label);color:var(--muted);font-size:12px;font-weight:800}.message-preview{max-width:none}}

/* DUMMY-KUNDENAKTE */
.customer-file{padding:28px;background:#fff;border:1px solid var(--line);border-radius:14px}.customer-head{display:grid;grid-template-columns:auto 1fr auto;gap:16px;align-items:center;padding-bottom:24px;border-bottom:1px solid var(--line)}.customer-head h2{margin:0 0 4px;font-size:26px}.customer-head p{margin:0;color:var(--muted)}.customer-avatar{display:grid;place-items:center;width:52px;height:52px;border-radius:50%;background:#fff0cf;color:#765300;font-size:22px;font-weight:850}.customer-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin:24px 0}.customer-grid div{display:grid;gap:5px;padding:16px;border:1px solid var(--line);border-radius:10px}.customer-grid span,.customer-message>span{color:var(--muted);font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.04em}.customer-message{padding:20px;background:var(--soft);border-radius:10px}.customer-message p{margin:8px 0 0;font-size:17px}.back-link{display:inline-block;margin-top:24px;font-weight:800;text-decoration:none}.back-link:hover{text-decoration:underline}@media(max-width:700px){.customer-grid{grid-template-columns:1fr}.customer-head{grid-template-columns:auto 1fr}.customer-head>.status{grid-column:1/-1;width:max-content}}
.contact-grid{grid-template-columns:repeat(2,1fr)}.customer-columns{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(280px,.8fr);gap:18px}.customer-main,.customer-side{display:grid;align-content:start;gap:18px}.record-card,.ai-card,.next-card{padding:22px;border:1px solid var(--line);border-radius:12px}.record-card h3,.ai-card h3,.next-card h3{margin:0 0 14px;font-size:20px}.topic-list{display:flex;flex-wrap:wrap;gap:8px}.topic-list span{padding:7px 10px;border-radius:999px;background:#f0eef7;color:#625580;font-size:13px;font-weight:750}.history{display:grid}.history>div{position:relative;padding:0 0 24px 24px;border-left:2px solid var(--line)}.history>div:last-child{padding-bottom:0}.history>div:before{content:"";position:absolute;left:-6px;top:3px;width:10px;height:10px;border-radius:50%;background:var(--gold)}.history time{display:block;color:var(--muted);font-size:12px}.history strong{display:block;margin-top:3px}.history p{margin:5px 0 0;color:#555}.ai-card{background:#f3f0fb;border-color:#ded8ef}.ai-card h3{margin-top:8px}.ai-card p{line-height:1.6}.ai-card small{display:block;padding-top:12px;border-top:1px solid #d8d0ea;color:#6a627d}.card-label{color:var(--muted);font-size:11px;font-weight:850;letter-spacing:.08em;text-transform:uppercase}.next-card{background:#fff8e7;border-color:#ead9af}.next-card h3{margin-top:8px;line-height:1.35}.next-card>div{display:flex;justify-content:space-between;gap:12px;padding-top:12px;margin-top:12px;border-top:1px solid #e7d5aa;font-size:13px}.next-card>div span{color:var(--muted)}
@media(max-width:850px){.customer-columns{grid-template-columns:1fr}}@media(max-width:700px){.contact-grid{grid-template-columns:1fr}}

/* TEXTNACHRICHTEN */
.messages-shell{display:grid;grid-template-columns:330px minmax(0,1fr);min-height:650px;overflow:hidden;background:#fff;border:1px solid var(--line);border-radius:14px}.conversation-list{border-right:1px solid var(--line);background:#faf9f6}.conversation-list>label{padding:16px;border-bottom:1px solid var(--line);font-size:12px;color:var(--muted)}.conversation-list input{background:#fff}.conversation-list>div{max-height:590px;overflow:auto}.conversation{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:10px;padding:15px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none}.conversation:hover,.conversation.active{background:#fff}.conversation.active{box-shadow:inset 3px 0 0 var(--gold)}.conversation-avatar{display:grid;place-items:center;width:38px;height:38px;border-radius:50%;background:#eee9de;font-weight:850}.conversation-copy{display:grid;min-width:0}.conversation-copy small{color:var(--muted)}.conversation-copy>span{margin-top:5px;overflow:hidden;color:#64655f;font-size:13px;text-overflow:ellipsis;white-space:nowrap}.conversation-meta{display:flex;flex-direction:column;align-items:flex-end;gap:8px;color:var(--muted);font-size:10px}.conversation-meta b{display:grid;place-items:center;min-width:21px;height:21px;padding:0 6px;border-radius:999px;background:#ece8df;color:#555}.thread-panel{display:grid;grid-template-rows:auto auto minmax(300px,1fr) auto;min-width:0}.thread-head{display:flex;justify-content:space-between;gap:20px;align-items:center;padding:18px 22px;border-bottom:1px solid var(--line)}.thread-head h2{margin:0;font-size:21px}.thread-head p{margin:3px 0 0;color:var(--muted);font-size:13px}.thread-head a{font-size:13px;font-weight:800}.message-legend{display:flex;flex-wrap:wrap;gap:14px;padding:10px 22px;border-bottom:1px solid var(--line);color:var(--muted);font-size:11px}.message-legend span{display:flex;align-items:center;gap:5px}.message-legend i{width:8px;height:8px;border-radius:50%}.message-legend .customer{background:#d3e4ff}.message-legend .ai{background:#ddd5f3}.message-legend .user{background:#f7d58d}
.message-legend .internal{background:#dfe2e5}.message-thread{display:flex;flex-direction:column;gap:14px;padding:24px;overflow:auto;background:#f8f7f3}.message-bubble{width:min(78%,640px);padding:14px 16px;border:1px solid var(--line);border-radius:13px;background:#fff}.message-bubble.outbound{align-self:flex-end;background:#fff7e5;border-color:#ead8ac}.message-bubble.internal{align-self:center;width:min(90%,700px);background:#eef0f2;border-style:dashed}.message-bubble.ai.outbound{background:#f1eef8;border-color:#dcd5ee}.message-bubble>div{display:flex;justify-content:space-between;gap:12px}.message-bubble>div strong{font-size:13px}.message-bubble>div span,.message-bubble time{color:var(--muted);font-size:11px}.message-bubble p{margin:8px 0 10px;line-height:1.55}.message-bubble time{display:block;text-align:right}.message-compose{display:grid;grid-template-columns:auto 130px 1fr auto;gap:10px;align-items:center;margin:0;padding:16px;border-top:1px solid var(--line)}.message-compose label{font-size:12px}.message-compose select{padding:10px;border:1px solid var(--line);border-radius:8px;background:#fff}.message-compose textarea{min-height:44px;padding:11px;border:1px solid var(--line);border-radius:8px;font:inherit;resize:vertical}.message-compose button{padding:11px 14px;background:#d9d5cb;color:#65635c;cursor:not-allowed}.message-compose small{grid-column:3/-1;color:var(--muted);font-size:11px}
@media(max-width:1000px){.messages-shell{grid-template-columns:280px minmax(0,1fr)}}@media(max-width:760px){.messages-shell{display:block}.conversation-list{border-right:0;border-bottom:1px solid var(--line)}.conversation-list>div{max-height:280px}.thread-panel{min-height:620px}.message-compose{grid-template-columns:1fr 1fr}.message-compose label{display:none}.message-compose textarea{grid-column:1/-1}.message-compose small{grid-column:1/-1}.message-bubble{width:90%}}

/* E-MAIL-VERBINDUNGSTEST */
.mail-test-page{display:grid;place-items:center;padding:30px}.mail-test-card{width:min(680px,100%);padding:36px;background:#fff;border:1px solid var(--line);border-radius:16px}.mail-test-card .eyebrow{margin-top:34px}.mail-test-card h1{font-size:clamp(34px,5vw,52px);line-height:1.05;margin:10px 0 16px}.mail-test-card>p{color:var(--muted)}.test-result{display:grid;gap:6px;margin-top:14px;padding:16px;border-radius:10px}.test-result.ok{background:#eaf7ee;color:#2d7043}.test-result.failed{background:#fff0ee;color:#8b3028}.mail-test-card form{margin-top:24px}.mail-test-back{margin-top:22px;font-weight:750}
.mail-sync-card{width:min(900px,100%)}.sync-summary{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-top:22px}.sync-summary div{display:grid;gap:3px;padding:15px;border:1px solid var(--line);border-radius:10px}.sync-summary strong{font-size:25px}.sync-summary span{color:var(--muted);font-size:12px}.unassigned{margin-top:30px;border-top:1px solid var(--line)}.unassigned h2{font-size:20px}.unassigned article{display:grid;grid-template-columns:1fr 1fr;gap:20px;padding:13px 0;border-bottom:1px solid var(--line)}.unassigned article div{display:grid;gap:3px}.unassigned article span,.unassigned article time{color:var(--muted);font-size:12px}@media(max-width:650px){.sync-summary{grid-template-columns:1fr 1fr}.unassigned article{grid-template-columns:1fr}}

/* VERTRIEBSZUGÄNGE UND KUNDENANLAGE */
select,textarea{width:100%;padding:13px 14px;border:1px solid #d8d1c5;border-radius:9px;background:#fff;color:var(--ink);font:inherit}select:focus,textarea:focus{outline:3px solid rgba(249,178,51,.25);border-color:var(--gold)}.sales-create-panel{margin-top:32px;padding:28px;background:#fff;border:1px solid var(--line);border-radius:14px}.sales-create-panel h2{margin:0 0 6px;font-size:28px}.sales-create-panel>div>p{margin:0;color:var(--muted)}.sales-create-form{grid-template-columns:repeat(2,minmax(0,1fr))}.sales-create-form .form-wide{grid-column:1/-1}.sales-create-form button{min-width:220px}.user-admin-card{width:min(720px,100%)}.sales-user-list{display:grid;gap:0;margin-top:30px;border-top:1px solid var(--line)}.sales-user-list h2{font-size:20px}.sales-user-list div{display:grid;grid-template-columns:190px 1fr;gap:16px;padding:13px 0;border-bottom:1px solid var(--line)}.sales-user-list span{color:var(--muted);font-size:14px}@media(max-width:700px){.sales-create-form{grid-template-columns:1fr}.sales-create-form .form-wide{grid-column:auto}.sales-user-list div{grid-template-columns:1fr;gap:3px}}
.state-assignment{grid-template-columns:minmax(260px,1fr) auto;align-items:end;margin:0 0 24px;padding:18px;background:#faf9f6;border:1px solid var(--line);border-radius:10px}.state-assignment button{height:48px}@media(max-width:650px){.state-assignment{grid-template-columns:1fr}}
.generated-password{display:grid;gap:7px;margin-top:20px;padding:18px;border:1px solid #cfe3d4;border-radius:10px;background:#eef8f0}.generated-password span{color:#356244;font-size:12px;font-weight:850;text-transform:uppercase;letter-spacing:.05em}.generated-password strong{overflow-wrap:anywhere;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:24px;letter-spacing:.04em}.generated-password small{color:#4f6756;line-height:1.45}
.admin-edit{margin:0 0 24px;padding:18px;border:1px solid var(--line);border-radius:10px;background:#faf9f6}.admin-edit summary{cursor:pointer;font-weight:850}.admin-edit form{margin-top:20px}
.check-label{display:flex;align-items:center;gap:9px}.check-label input{width:18px;height:18px}.sales-user-list div{grid-template-columns:170px minmax(0,1fr) auto}.sales-user-list a{font-weight:800}@media(max-width:700px){.sales-user-list div{grid-template-columns:1fr}.sales-user-list a{margin-top:5px}}
.nav-sales{display:grid;gap:4px;margin:8px 0 0 46px;padding:12px 0 4px;border-left:1px solid #555}.nav-sales>span{padding:0 12px 8px;color:#92938e;font-size:11px;font-weight:850;letter-spacing:.06em;text-transform:uppercase}.nav-sales-person{display:grid;grid-template-columns:28px minmax(0,1fr);gap:7px;padding:9px 12px;color:#d7d7d3;text-decoration:none;font-size:13px}.nav-sales-person b{color:var(--gold)}.nav-sales-person span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.nav-sales-person i{grid-column:2;color:#b39191;font-size:10px}.nav-sales-person:hover,.nav-sales-person.active{background:#3a3b38;color:#fff}.sales-person-head{display:grid;grid-template-columns:1fr 180px auto;gap:18px;align-items:center;margin:28px 0 18px;padding:20px;background:#fff;border:1px solid var(--line);border-radius:12px}.sales-person-head div{display:grid;gap:4px}.sales-person-head span{color:var(--muted);font-size:12px}.sales-person-head a{font-weight:850}.sales-customer-list{margin-top:0}@media(max-width:700px){.sales-person-head{grid-template-columns:1fr}.nav-sales{margin-left:30px}}